Design

  • Archival photo- Classroom under construction

    Archival photo- Classroom under construction

  • Archival photo- Classroom under construction

    Archival photo- Classroom under construction

  • Archival photo- Classroom under construction

    Archival photo- Classroom under construction

  • Archival photo- Classroom under construction

    Archival photo- Classroom under construction

Design

CETS offers experience in the design and renovation of auditoria, classrooms, conference rooms, and seminar rooms to incorporate the latest educational technology. At your request, CETS will conduct a needs assessment; design technology and related infrastructure for new instructional space or renovatation of existing classrooms, auditoria, and seminar rooms; prepare floor plans, elevation drawings, and plans for conduit/cable runs to meet electric and data needs; prepare equipment procurement lists and bid specification sheets; and manage projects by coordinating technology installation and infrastructure upgrades with university constituents and outside contractors.

These design services ultimately result in more effective use of educational technology. The size and scope of the project, and, in the case of renovation, the availability of the room(s) in question, affect CETS time required for this service. The actual implementation of projects is usually undertaken during the summer, spring break, or intersessions. We encourage you to contact CETS as early as possible to properly plan in advance and receive necessary approval from University construction oversight authorities.

To consult on auditoria, classroom, conference room, and seminar room design for renovation, and installation of educational technology, contact Mark Cohen, Executive Director, Classroom Educational Technology Services (CETS) at (202) 687-7610.

from classroom to conference room

Classroom Educational Technology Services (CETS) has served Georgetown University for several decades, providing guidance in the university’s main campus classrooms to match developing technologies with faculty and student pedagogical needs. Since the department’s creation, changes in technology have been numerous and rapid, and CETS has observed and adapted to changes in teaching spaces, technology, and pedagogy on a continuous basis during its service.

Through our daily interactions with colleagues and departments, CETS has noted that the growth of educational technology beyond main campus classrooms occurs regularly and, at times, in an ad hoc, non-standardized manner. This manner of expansion can often cause confusion over service and maintenance responsibilities, resulting in an inefficient use of resources and disruptions in those teaching spaces. To counter these circumstances, CETS proposes a more structured process of consultation, design, installation, and service for teaching spaces beyond main campus classrooms, based on our extensive experience managing technology.

With this proposed process, CETS intends to grow the university’s institutional memory, recommend our best practices, encourage further standardization of educational technologies, and better serve our main campus constituents. Because of technology’s rapid pace of change, CETS should be regularly consulted before considering technology changes in Georgetown’s many teaching spaces. In this document we describe our process with main campus classroom educational technology and the ability to adapt that process on a wider scale.

In main campus classrooms, CETS employs a design standard for technology installations that aims to:

  • Provide a modern, flexible, and reliable teaching environment that serves a variety of pedagogical needs.
  • Create an active, engaging environment for students.
  • Establish a consistent, intuitive interface for controlling classroom technology through all classrooms.
  • Ensure maximum reliability and up time based on proven designs, using standardized components and installation methods.
  • Ensure efficiency of support and usage by adhering to CETS’ core technology and UCTS principles.

University Classroom Technical Standards (UCTS)

Through its experience with educational technology, CETS’ engineering department uses a “Core-Technology” and “Customized Technology Design (CTD)” strategy to develop University Classroom Technical Standards (UCTS). The UCTS are comprised of AV technology systems design, integration, service, maintenance and end of life (EOL) replacement cycles. Through UCTS, CETS defines the standardized components that meet our design aims, align with the university’s available resources, and fulfill standard pedagogical needs.

CETS current understanding of standard pedagogical needs in main campus classrooms contains:

  • PC with Blu-Ray Player
  • High Definition display: projector or panel
  • Audio playback through built-in speakers
  • Auxiliary connectivity for high definition devices
  • Auxiliary connectivity for analog Laptop input
  • Wireless connectivity
  • Web conferencing and lecture capture

CETS system is designed to meet these needs by integrating a “Core-Technology” base system, common in all classrooms.  This is the central anchor that interconnects all additional technology services. CETS’ Core-Technology specifies an HDBaseT platform capable of digital audio and 4K video resolution. A Windows OS based desktop computer viewed through an HD ready display and connected to the university network provides the primary presentation device.

Using our Core-Technology in main campus classrooms, CETS has been able to integrate additional, emerging technologies in recent years. For example:

  • Web Conferencing - integrated HD web-camera(s) and built-in room microphone(s) are integrated with the Core-Technology PC and display to provide the end-user with a sub-system that will allow web-conferencing.
  • Lecture Capture - utilization of the web-camera(s), built-in room microphones(s) and Core-Technology PC allow the end-user to record a class session or lecture to be viewed at a later date.  The PC provides a variety of software to manage the type and style of lecture capture that the faculty member or student prefers.
  • Bring Your Own Device (BYOD) – Providing auxiliary analog, digital, and wireless connections allows users’ devices to seamlessly connect to the Core-Technology. Users are offered flexible options to present instructional materials.
  • Classroom Collaboration – Collaboration within the classroom is being enhanced through additions to the Core-Technology. CETS has been integrating hardware that allows up to four independent and simultaneous presentations on a single display, encouraging active collaborative and discussion of student work. Additionally, this hardware allows for up to twenty “view only” participants who can engage with the faculty and students’ presentations.

These classroom enhancements have been standardized and highlight a key feature of CETS’ Core-Technology, its ability to integrate the UCTS with additional components that represent non-standard technology or developing pedagogical needs. Because of CETS development and testing of its Core-Technology, additional components can be quickly selected and evaluated for compatibility, offering a greater degree of efficiency and faster, more reliable service to the university.

CETS vision of current and future main campus technology is illustrated below:

As noted in the diagram, CETS further enhances main campus classrooms through “Customized Technology Design (CTD).” Certain main campus classrooms require unique technical capabilities and services. CTD incorporates our Core-Technology as a foundation on which to build customization. Generally, two factors triggers CTD: 

  • Unique Pedagogical Requisites – Course instruction, lab or lecture that is dependent on technology capabilities not provided in the Core Classroom Technology will require a specific design.  This may include ancillary audio/video materials, analog based media and/or non-native data formats. 
  • Specific Classroom Environments – The physical environment of a classroom may necessitate the need to implement a Customized Technology Design.  Large seating capacity and overall room square footage may increase the number of displays and/or source connections in a room.  This may precipitate the need for matrix switching and zoned audio.  Historical preservation in a teaching area may entail a special system design as well.

With the expansion of educational technology into teaching spaces beyond main campus classrooms, such as departmental conference rooms, CETS believes that the adoption of its Core-Technology and CTD model in teaching spaces managed by other main campus entities can provide significant benefits to the university.

Our experience suggests this solution. Because of our work in classrooms, when educational technology problems arise in other teaching spaces, CETS often receives the first call for assistance. We endeavor to assist, but this can be difficult when we encounter equipment and installations with which we do not have routine experience. Many times, to solve these problems, our engineers are tasked to research new makes and models of equipment, its compatibility, the business needs fulfilled, methods of installation, etc. With the widespread adoption of our model, some of the benefits accrued would be:

  • With the standardization of equipment, faculty and students can move from their classrooms to other teaching spaces and maintain familiarity with the installed equipment.
  • Replacement inventories can be established and more efficiently managed.
  • Service needs can be addressed more quickly.
  • The use of recommended vendors and installers can assist with the management of warranties, vendor response, and communications.
  • CETS’ Core-Technology recommendations will insure tested, reliable, and cost-efficient technology.

memorandum of understanding (mou)

To create an efficient model beyond the classroom, CETS will require additional information from our partners, outlined in a Memorandum of Understanding (MOU).  In essence, this information will keep CETS “in the loop” from the planning to the execution of the technology installation, and allow us to effectively assist in maintaining your educational technology.

It is our hope that through the adoption of our Core-Technology and CTD model and a MOU, CETS can partner with other departments and be more helpful in teaching spaces not directly under CETS’ control, and main campus colleagues can have a more reliable experience with the technology in those spaces.

Memorandum of Understanding

This Memorandum of Understanding (MOU) is entered into on ##/##/####, by and between Classroom Educational Technology Services (CETS) and Georgetown University’s *** Department (the *** Dept.). This MOU will be reviewed annually and will be rescinded at the request of either party.

The purpose of the MOU is to provide a framework of Educational Technology assistance for the *** (building) *** (room number) AV Project (the Project).

CETS and the *** Dept. agree to work together in the true spirit of partnership to ensure that there is a united, visible, and responsive leadership of the Project, and to demonstrate financial, administrative, and managerial commitment to the Project by means of their combined, individual services.

The activities and services of the *** Dept. include, but are not limited to:

Consulting CETS’ engineering department prior to the purchase and installation of technology.
Providing a comprehensive list of design requirements for the Project to CETS’ engineering department.
Use of CETS’ Core Technology and Customized Technology Design for the Project’s Educational Technology.
Use of CETS-approved vendors to purchase equipment and to contract installation and services.
Supply copies of dated receipts for purchases and contracted installation and services.
Supply of a PC that meets our requirements for system compatibility.
Two contacts from the department, identified below, who will be trained to provide tier 1 support and expected to monitor the functionality of the Project after installation. In the event either contact leaves the department, replacement contact info must be supplied within 10 business days.
Maintenance of a small inventory of consumables to ensue consistency in the functionality of the Project.

The activities and services of CETS include, but are not limited to:

  • Analysis of requirements and system design.
  • Periodic inspection of contractor installation progress.
  • Assistance in communication with vendors and contractors.
  •  Installation of the University’s standard classroom disc image on PC for Projects expected to serve scheduled classes.
  • Phone support for the *** Dept. tier 1 contacts.
  • Tier 2 Technology Zone Manager (TZM) support within 1 Business day of email notice to cets@georgetown.edu, assuming unfettered access to the Project.
  • After notification by the TZM, Tier 3 Engineering Department support for failed equipment warranty replacement by vendor, or Core Technology consultation for out of warranty equipment.

*** Dept’s Tier 1 Contacts:

_____________________ _____________________ _____________________

Name                                               Phone                                             Email

 

_____________________ _____________________ _____________________

Name                                               Phone                                             Email

 

The terms of this MOU will become effective: ##/##/####

_____________________ _____________________ _____________________

For CETS                                          Phone                                             Net ID

 

_____________________ _____________________ _____________________

For *** Dept.                                    Phone                                             Net ID

 

further information

To consult on auditoria, classroom, conference room, and seminar room design for renovation, and installation of educational technology, contact Mark Cohen, Executive Director, Classroom Educational Technology Services (CETS) at (202) 687-7610.

Contact us to learn more about your design needs and how CETS can help. http://cets.georgetown.edu/classdesign.html